CloudWAPI
Features

Everything you need to operate WhatsApp Cloud API

Deep product capabilities for multi-tenant vendors — from account connection to delivery analytics.

Inbox

Live chat that stays in sync

Operators handle inbound WhatsApp conversations with media, while message status is driven only by Meta webhooks.

  • Conversation threads
  • Session replies
  • AJAX polling updates
Inbox feature sample — replace later
Campaigns

Queued bulk messaging

Chunked sends, recipient tracking, and failure visibility — built for shared hosting queue workers.

  • Database queue jobs
  • Gradual processing
  • Webhook status updates
Campaigns feature sample — replace later

Embedded Signup

Connect WhatsApp Business accounts through Meta with encrypted access token storage and multi-WABA support.

  • Session data capture
  • Phone number sync
  • Per-vendor account isolation

Template manager

Create utility, marketing, and authentication templates, then sync approval status from Meta.

  • Visual builder
  • Rejection reasons stored
  • Webhook status updates

Contacts & groups

Maintain recipient lists with CSV import/export, groups, and marketing consent handling.

  • Bulk upload
  • Group targeting
  • Opt-in awareness

Chatbot flows

Automate first responses and guided journeys without leaving the messaging stack.

  • Flow builder
  • Inbound triggers
  • Vendor-scoped bots

Wallet billing

Charge tenants with wallet balance, recharges, message pricing, and subscription plans.

  • Razorpay recharges
  • Plan entitlements
  • Usage visibility

Developer API

Let external systems send template messages and poll status with integration credentials.

  • Send endpoint
  • Status lookup
  • Request/response logs

Need the service side of this?

See how CloudWAPI packages onboarding, messaging, and billing as services.